|
|||||||||||
 |
September
The Rest of the StoryTerry Capuano, R.N., reveals why stories reaffirm her belief in you
“Continue to encourage the storytelling by our patients and continue, as professionals, to make and share those experiences.” During World War II, radio newscaster Paul Harvey began sharing what he called “The Rest of the Story.” These stories revealed little-known facts about people and places. And, like all good stories, each ended with a twist. Here’s a story Paul Harvey would love. Charlotte and Wally Sellers, married for more than six decades, both were treated in our intensive care unit. Their caregivers took amazing steps to grant their request to be together. (Read more about their care on page 5.) Through it all, their daughter, Pattie Sellers, who lives in New York City, was by their side. She was amazed at how caregivers helped her parents be together—even for just a few hours a day. During one hospital visit, Pattie was reading FORTUNE magazine. In fact, it was the issue in which we were named, for a second time, a FORTUNE 100 Best Company to Work For. Pattie thought it’s no wonder her parents are treated so well; their caregivers love to work here. She called it an “ah-ha” moment. Coincidence? Maybe. Here’s “the rest of the story”: Pattie is an editor at large for FORTUNE magazine. Her parents’ care reaffirmed her publication’s choice for one of the nation’s best companies to work for. This story reaffirms my belief in all of you, the care you provide, the comfort you instill and the difference you make (and that you never know whose path you’re going to cross—even an editor at large for FORTUNE magazine!). In this case, staff members were so excited they asked each other, “Did you hear what happened?” It’s one more example of your commitment to excellence and how you go the extra mile for your patients. That is why each year we honor you at the Friends of Nursing Celebration. At this year’s celebration, we heard “timeless tales,” amazing stories of care provided by our Friends of Nursing award recipients. The celebration was a reminder of the power of stories, the impact of their sharing them and how they can help connect you with your patients. I enjoy the stories heard at the celebration as well as those heard every day. Continue to encourage the storytelling by our patients and continue, as professionals, to make and share those experiences. They are the foundation for these heartwarming stories for which you are famous!
This page last updated 7/10/08 11:41 AM
ARTICLE TOOLS:
|
|
|
|||||
|
|
|
||||||
